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	<title>Matt Refghi&#039;s Blog &#187; jing</title>
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		<title>Trapped In A Dialog</title>
		<link>http://mattrefghi.com/blog/2010/07/trapped-in-a-dialog/</link>
		<comments>http://mattrefghi.com/blog/2010/07/trapped-in-a-dialog/#comments</comments>
		<pubDate>Sat, 24 Jul 2010 22:34:33 +0000</pubDate>
		<dc:creator>Matt Refghi</dc:creator>
				<category><![CDATA[Reviews]]></category>
		<category><![CDATA[jing]]></category>
		<category><![CDATA[screen capture]]></category>
		<category><![CDATA[Tips & Tricks]]></category>
		<category><![CDATA[user interface]]></category>

		<guid isPermaLink="false">http://mattrefghi.com/wordpress/?p=1537</guid>
		<description><![CDATA[As you may know, I]]></description>
			<content:encoded><![CDATA[<p>As you may know, I sometimes use Jing to take screenshots. Usually, this is when Snipping Tool stops working, and <a href="http://www.mattrefghi.com/wordpress/the-snipping-tool-is-not-working-on-your-computer-right-now/" target="_blank">my kill the process trick</a> doesn&#8217;t revive it.</p>
<p>Lately, when I booted my machine, I saw this dialog appear:</p>
<p style="text-align: center;"><a href="http://mattrefghi.com/wordpress/wp-content/uploads/2010/07/JingTutorial.png" rel="lightbox[1537]"><img class="aligncenter size-full wp-image-1538" title="Learn Jing Now! What if I don't want to?" src="http://mattrefghi.com/wordpress/wp-content/uploads/2010/07/JingTutorial.png" alt="&quot;Welcome to Jing&quot; dialog, which features no close button" width="508" height="427" /></a></p>
<p>Learn Jing Now? No thanks, I already know how to use Jing. So&#8230; what other options do I have?</p>
<ul>
<li>&#8220;Replay&#8221;</li>
<li> &#8220;Sign Up Now&#8221;</li>
</ul>
<p>That&#8217;s it. The usual <em>Minimize-Maximize-Close</em> buttons from Windows aren&#8217;t there, and I don&#8217;t see a <em>Close</em> button. <em>Replay</em> just starts the tutorial video again, and <em>Sign Up Now</em> sounds like I have to register for something . I already created a <a href="https://www.screencast.com/" target="_blank">Screencast </a>account &#8211; I remember doing that <em>specifically </em>to satisfy Jing. So, as far as I know, I don&#8217;t need to sign up. Yet, the text above the <em>Sign Up Now</em> button seems to suggest that I should click it&#8230; but I know I already signed up, why would I do it again?  Because of the resulting confusion, I see the dialog as having a poor user interface. While it is visually appealing, I&#8217;m really not sure what I&#8217;m supposed to click. I&#8217;ve also been trained to avoid registration forms &#8211; I only use them when I absolutely have to. After all, each time I register somewhere &#8211; it takes time, and the information I provide <a href="http://mattrefghi.com/wordpress/2009/09/reducing-e-mail-spam-by-eliminating-public-listings/" target="_blank">could be exposed in one more location</a>.</p>
<p>If I decide I want to close the window, I have to get creative&#8230; I can either:</p>
<ul>
<li>Right-click the window in the taskbar, and select <em>Close Window</em>.<a href="http://mattrefghi.com/wordpress/wp-content/uploads/2010/07/JingTutorialClose.png" rel="lightbox[1537]"><img class="aligncenter size-full wp-image-1539" title="One way to close the &quot;Welcome to Jing&quot; dialog" src="http://mattrefghi.com/wordpress/wp-content/uploads/2010/07/JingTutorialClose.png" alt="One way to close the &quot;Welcome to Jing&quot; dialog" width="433" height="267" /></a></li>
<li>Press <kbd>ALT</kbd>+<kbd>F4.</kbd></li>
<li>Open Task Manager, and kill the process from there.</li>
</ul>
<p>It could have been easily averted with a <em>Close</em> button, or at least clearer instructions.  If I have to sign up <em>again </em>to use Jing, then tell me why. If I have to click that button to get to the login page, then that&#8217;s terrible &#8211; just put a <em>Login</em> button alongside <em>Sign Up Now</em>. Either way, make it clear.</p>
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