The Snipping Tool Is Not Working On Your Computer Right Now.

In a previous post, I described a screen capture application included with Vista, called Snipping Tool.  Since then, I started using it regularly for my screen capture needs. That is, until I realized an interesting flaw: the application, after a few uses, stops working. Here’s the error message I get:

The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator.

“The Snipping Tool is not working on your computer right now. “

It eventually appears when you try to launch the tool, preventing you from using it. The advice the dialog offers (restarting your computer and then trying again) is totally unacceptable, in my mind. Because of this problem, I could not rely on the tool – so I instead started using Jing more often. Eventually, I tried to see if I could do something to fix this problem whenever it occurred.

Solution

The solution I found was to kill the Snipping Tool process, and then re-launch it. This way, rebooting isn’t necessary. Simply fire up Task Manager, right-click the SnippingTool.exe process, and select End Process:

End the "SnippingTool.exe" process using Task Manager

Killing the process via Task Manager allows you to avoid rebooting.

Once the process has been killed, you can try re-launching Snipping Tool – it should now start up correctly.

If that doesn’t fix it, and rebooting also doesn’t, you might need to run Office Diagnostics – other users have had success with that.

See Also

Adil Hindistan’s Blog – Vista snipping tool error

Forum Post: Snipping Tool/Sticky Notes Cannot Start

Technet Forum Post: Snipping Tool Fails

Microsoft Office Help Article: Diagnose and repair crashing Office programs by using Office Diagnostics

  • Pingback: Vista’s STUPID Snipping Tool error, and how to fix it! « urban tornado

  • http://www.doztech.net Ryan Dozier

    Great article it worked the frist time i tried it!

  • steph

    i have windows vista and i dont have snipping tool how can i get it?

    • Matt Refghi

      Some versions of the Vista don’t have it… apparently Vista Basic is one of these. To get it, you’d need to upgrade Vista to another version -but that’s not really worth it, so go for Jing (free) or SnagIt (pay) instead.

      Snipping Tool is part of a Windows feature called “Tablet PC Optional Components”. Provided your operating system has the feature, maybe all you need to do is enable it. To learn how to do this, see this page.

  • Pingback: Trapped In A Dialog | Matt Refghi's Blog

  • Jerry

    After extensive Google/Binging I finally tripped upon my solution. I have Windows 7 Ultimate and Office 2010 Professional. I tried various solutions online without success:

    * Reboot
    * Repair Office 2010 (no, I didn’t uninstall and reinstall)
    * SFC /SCANNOW (no issues found)
    * The ‘Remove, then add Tablet PC Components’ in Control Panel Programs and Features/Turn On Windows Features
    * Close any and all Browsers (no success)

    Then it occurred to me that OneNote has a drawing feature. I suspected this was related to Tablet PC Inking Components, since my search showed people also had problems with Windows Journal. I also had problems with Windows Journal, indicating the Inking Components problem. In OneNote I went to the drawing ribbon and attempted to draw when a popup declared I didn’t have Tablet PC features installed (even though I checked that); and offered to install it (Yes!). Oddly, it asked for the DVD for FrontPage 2003, which I also have installed. Who would have guessed, but that was my solution. I hope this helps someone.

    • Mark Davies

      Or you can just copy and paste the following, (from the “W” of Windows, to the last “0” at the bottom), into a blank Notepad file and “save as” as anything,reg. Then double click it to merge with the registry, restart, and the Snipping Tool will be restored. It worked for me.

      Windows Registry Editor Version 5.00

      [HKEY_CLASSES_ROOTAppID{7F429620-16D1-471E-A81A-114992148034}]
      @=”wisptis”
      “RunAs”=”Interactive User”
      “LaunchPermission”=hex:01,00,14,80,64,00,00,00,74,00,00,00,14,00,00,00,30,00,
      00,00,02,00,1c,00,01,00,00,00,11,00,14,00,04,00,00,00,01,01,00,00,00,00,00,
      10,00,10,00,00,02,00,34,00,02,00,00,00,00,00,18,00,1f,00,00,00,01,02,00,00,
      00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,
      00,00,01,00,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,
      00,00,00,00,00,05,20,00,00,00,20,02,00,00

      • http://www.mattrefghi.com/blog/ Matt Refghi

        Thanks for this. To everyone reading: I haven’t tested this code, so I can’t speak to its specific function, aside from what Mark is saying.

      • Guest

        This is what the code will look like in Notepad. I lost the snipping tool after uninstalling Office 365. Eventually picked this up off another forum, tried it, and it worked!

  • Pingback: Ärger mit dem SnippingTool « Borns IT- und Windows-Blog