The Snipping Tool Is Not Working On Your Computer Right Now

By Matt Refghi | August 9, 2009 @ 11:00 am

In a previous post, I described a screen capture application included with Windows, called Snipping Tool.  Since then, I've been using it regularly for my screen capture needs. That is, until I realized an interesting flaw: the application, after a few uses, stops working. In Vista, here's the error message I get:

The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator.

It eventually appears when you try to launch the tool, preventing you from using it. The advice the dialog offers (restarting your computer and then trying again) is totally unacceptable, in my mind. Because of this problem, I could not rely on the tool - so I instead started using Jing more often. Eventually, I tried to see if I could do something to fix this problem whenever it occurred.

Solution

The solution I found was to kill the Snipping Tool process, and then re-launch it. This way, rebooting isn't necessary. Simply fire up Task Manager, right-click the SnippingTool.exe process, and select End Process:

End the "SnippingTool.exe" process using Task Manager

Once the process has been killed, you can try re-launching Snipping Tool - it should now start up correctly.

If that doesn't fix it, and rebooting also doesn't, you might need to run Office Diagnostics - other users have had success with that.

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